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           ASUS Security Protect Manager 2.1 README file
                           August 2006            
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Copyright (C) 2006 Bioscrypt Inc.
All rights reserved

This document provides complementary or late-breaking information for the ASUS Security Protect Manager 2.1 and its installation.

For the most current information about the ASUS Security Protect Manager product, visit our web site: 

  http://www.asus.com


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HOW TO USE THIS DOCUMENT
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To view Readme.txt onscreen in Notepad, maximize the Notepad window. On the Format menu, click Word Wrap. To print Readme.txt, open it in Notepad or another word processor, and then use the Print command on the File menu.


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CONTENTS
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SYSTEM REQUIREMENTS
ADDITIONAL REQUIREMENTS
INSTALLATION 
KNOWN ISSUES
UNINSTALLING PRODUCT
HOW TO GET HELP


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SYSTEM REQUIREMENTS
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  - Pentium-class processor
  - VGA or higher resolution graphics card
  - Microsoft mouse or compatible pointing device
  - 15 MB hard disk space (24 MB is required during installation)

Supported operating systems:

  - Windows(R) 2000 Professional(tm) with Service Pack 4 and Microsoft(R) Internet Explorer 6(tm) or higher
  - Windows(R) XP Tablet PC Edition(tm)
  - Windows(R) XP Home Edition(tm)
  - Windows(R) XP Professional(tm)
  - Windows(R) Vista(tm)


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ADDITIONAL REQUIREMENTS
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To support Trusted Platform Module (TPM), one of the following software packages is required:
  - Infineon TPM Professional Package version 1.7 or higher
  - HP ProtectTools Embedded Security Package version 3.0 or higher

To support HP ProtectTools smart card, the following software is required:
  - HP Smart Card Security for ProtectTools version 5.0 or higher


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INSTALLATION
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You must have local administrator privileges on the workstation to install the product. 

To start the installation, run Setup.exe located in the root folder on product CD.


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KNOWN ISSUES
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1. ASUS Security Protect Manager Publisher is shown as "Not verified" in Internet Explorer Manage Add-ons dialog box.
The ASUS Security Protect Manager add-on is shown as "Not verified" in the Manage Add-ons dialog box in the Microsoft Internet Explorer.

2. Attempt to logon with ASUS Security Protect Manager after Standby/Hibernation can leave you at the Windows logon screen when using friendly logon interface with Windows XP SP1. 
The problem was confirmed by Microsoft for Windows XP SP1. Refer to Microsoft Knowledge Base article 813301 for more information. The issue has been fixed in Windows XP SP2. It is recommended to install Windows XP SP2.

3. Some smart card and USB token drivers may have conflicts with drivers of other smart card and USB token manufacturers. 
ActivKey USB Token driver may cause General Protection Fault if installed on a same computer where Rainbow iKey USB token driver is installed.

4. ASUS Security Protect Manager fails to access the TPM (and subsequently user identity) after the TPM was reset to factory settings or replaced. 
The ASUS Security Protect Manager cannot access the TPM if the TPM was reset to factory settings or replaced after the ASUS Security Protect Manager installation. 
Workaround:
- Backup the user identity before replacing or resetting the TPM
- Enable and initialize the TPM
- Restore the user identity

5. eToken RTE 3.5x may cause an exception when you shutdown a computer.
eToken Run Time Engine ver 3.5x by Aladdin may cause an exception in smart card service, when computer is restarting or shutting down. To avoid the "blue screen" during shutdown, do not click OK button in the error message box. In the future, check for RTE updates from Aladdin.

6. Different models of AuthenTec sensor based fingerprint readers may not be compatible between each other. 
If you register your fingerprint using one model of AuthenTec sensor based fingerprint reader, for example, touch-style reader, you may not be able to successfully authenticate your fingerprint using a different model, for example, swipe-style reader. To avoid this problem either use the same model of the fingerprint reader if you need to replace the device or repeat fingerprint registration if a different model of fingerprint reader was chosen for the replacement.


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UNINSTALLING PRODUCT
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To uninstall the product from your computer, use Add/Remove Programs applet in the Control Panel. Select the product ASUS Security Protect Manager and then click the Remove button. 

NOTE:  During uninstalling, the system prompts if you wish to backup your identity prior to uninstalling the product. If you choose to backup the identity, cancel the uninstalling process, backup the identity using My Identity tool, and then uninstall the product.

NOTE:  Uninstalling will remove all the files necessary for the product to work on your computer. Depending on your choice during uninstalling, the user-related data may be kept for future installations. 


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HOW TO GET HELP
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If you have any problems with this product, first read this file and the product online help.

If you need assistance contact the technical support of the applicable authorized reseller.

When calling technical support, please have the following information available:

  - The specific steps necessary to reproduce the problem you are experiencing

  - Daytime telephone number or email address where you can be reached

  - The product name and version number

  - Your computer name and model and the name and model of any additional hardware installed 

  - Operating system and version number

  - Be prepared to answer questions about your operating system and system configuration

